Guide to Fix Netgear Error 109 During RAXE500 Router Update

November 26, 2022 Kathryn Perez

“In an attempt to do the firmware update on my RAXE500 router manually, I accepted “Yes” on the Firmware Update window. The firmware started downloading. But, after a few seconds, an Unknown Error 109 showed up and the window shifted to the Internet Setup page. Why did it happen? Can you let me know?” – A Netgear user.

Have you also come across a similar error message while trying to install the latest firmware version on your wireless router? If it is a yes that we see, then it is time to pay attention to the hacks mentioned in this write-up. These hacks are suggested by our technical experts to help you resolve error messages during firmware upgrades. However, if you do not want to waste your time reading the troubleshooting tactics, you can directly contact our technical staff.

Fixed: Error 109 During RAXE500 Router Update

I. Check the Power Supply

Power is the basic requirement of the Netgear router to function properly. The more the fluctuation, the more the chances increase of your WiFi router getting damaged. Chances are that your Netgear router is also receiving a fluctuating power supply due to which you are getting Unknown Error 109 during firmware upgrade. Thus, do yourself a favor and check whether what we’ve assumed is true or not.

If it turns out to be true, then we suggest you ensure a stable power supply. For this, always make sure that your RAXE500 router is connected to a non-damaged socket and your area is not a victim of sudden power outages. Besides, ensure that you’ve pressed the Power button properly.

II. Restart Your Device

Rebooting your device can also help you fix the Netgear Unknown Error 109 while installing the latest firmware version. FYI, the process of installing a firmware involves a lot of complications. After all, the older version of the firmware gets substituted with a new one. In the meantime, your device becomes vulnerable to minor glitches which can be resolved with a simple restart. Thus, waste no more time and give a fresh start to your device. For this purpose, unplug it and re-plug it. However, there needs to be a few minutes gap between unplugging and re-plugging.

III. Upgrade the Internet Browser

The Netgear Unknown Error 109 might also trouble you if the web browser selected for the firmware upgrade procedure is not up to the mark. By that, we mean that it is lacking the latest features due to which you are facing problems. To introduce new features to your web browser get it updated by accessing the Settings section. Consider going the extra mile by erasing the cache, cookies, and browsing history. They can also be the reason behind the appearance of the unknown error message during RAXE500 router update. If upgrading and cleaning the web browser is of no avail, then hop up to the next troubleshooting solution.

IV. Check the Cable Connection

Loose or faulty cable connections are known to cause various router-related problems. Perhaps, the one you’re struggling with has also arisen due to the same reason. Why don’t have a look at the cables connecting your Netgear WiFi router and modem? Just in case you notice any deep cuts on the cable, we suggest you opt for another one. But, this time do not connect your devices without checking the cable’s physical state. Additionally, avoid making loose connections. Your devices are supposed to share a finger-tight connection throughout the firmware update process. Otherwise, the Netgear Error 109 will keep occurring.

V. Delete Infected Files

If all of the aforementioned hacks have proved to be of no good to you, then consider inspecting the infected files on your PC. It is a well-known fact that viruses can wreak havoc on your system. Thus, they have the capability of causing the Netgear Error 109 during the firmware update process of your RAXE500 wireless router. You can check the presence of infected files with the help of antivirus software. In case any virus is detected, we recommend you delete it in the least possible time. After that, try to update the firmware.

The Concluding Thought

Installing the latest firmware version on the RAXE500 router means gifting it some new features and functionalities. But, failing to do so due to the Unknown Netgear Error 109 is a real pain in the head. It is expected that the hacks we’ve discussed above will help do away with the error message and you’ll achieve success with the firmware upgrade procedure.

On the off chance, the Error 109 keeps on troubling you even after trying every hack highlighted above, it indicates that either you’ve followed the wrong approach or the problem is something else. In that scenario, you’re left with no option other than to get in touch with our expert team. No matter when you contact them, they’ll readily help you pinpoint the exact reason and provide you with advanced troubleshooting methods.