Nighthawk Router not Connect to Arris Surfboard Modem[Fixed]

nighthawk router not connect to arris surfboard modem

Netgear Nighthawk WiFi router is one of the famous networking devices that easily connect to the any brand modem. It is connected to through an Ethernet cable with your home modem.

Here in this blog post, you will go through some of the possible reasons why your Netgear router not connects to your home Arris surfboard modem.

Then, you will also learn how to solve this connection problem with the help of some troubleshooting tips and solutions.

Let’s start this blog straight with reasons your Netgear Nighthawk router will not connect to Arris Surfboard modem. After dispelling the issue, you will go through steps to the complete the Nighthawk router setup.

Why Nighthawk Router not Connect to Arris Surfboard Modem?

Here, you will get to know reasons why your Nighthawk router will not connect to Arris Surfboard modem.

  • The first reason of the mentioned issue is incorrect router to modem connection (Ethernet cable is inserted to wrong ports).
  • Damaged Ethernet cable and power cord that are use to make connection between the networking devices and supply power to router can cause this similar issue.
  • Not configured Arris Surfboard modem settings and networks can be a reason why connection is not establishing between them.
  • Other reason of this problem is connecting the router and modem in non optimal location where WiFi signals can be interrupted.

So these are the reasons why Nighthawk router not connect to Arris Surfboard modem. Now, have a look at upcoming section to learn tips and solutions to fix the mentioned problem.

How to Solve Nighthawk Router not Connects to Arris Modem issue?

Here, you will go through troubleshooting tips and solutions that help you to fix the router to modem connection issue.

1. Check and Inset Cable to Right Ports

The modem sends WiFi signals to the router through the Ethernet cable. But cable must be connected to the correct ports. So, check the cable is inserted in to the WAN port of the Netgear router and LAN port of the Arris modem.

2. Replace Damaged and Cut Cables

Ethernet cable establishes the connection with other network devices and power cord supply electricity to the router. So, you must make sure that the cables are not damaged or cut. If you find any damaged cable, then replace it with a new one right away.

3. Configure Arris Modem Device

Arris surfboard must be configured before starting the Netgear Nighthawk router setup. To adjust its settings and networks you have to connect it to the ISP and link your computer with it by LAN cable. Open web browser and search to reach the interface dashboard.

4. Shift Network System to Optimal Spot

Networking interruptions that cause from the electronic devices can trouble connection problems. So, establish the link between the Netgear Nighthawk router and Arris modem in optimal location in your home.

5. Reboot Netgear Nighthawk Router

reboot netgear nighthawk router
Sometimes, applying all the tips can’t make the problem dispel. So, in this kind of the situation, you have to restart the Netgear router and modem. To reboot, just turn off the devices by plugging their adaptor out from the wall socket and plugging it in again to restart the networking devices.

If the problem is not solved yet, then you can perform reset the devices by long pressing the reset button at the back of the router and modem.

After fixing the Netgear Nighthawk Router not connect to Arris Surfboard Modem problem, you must access the interface of the router using URL

How to Complete Nighthawk Router to Arris Modem Link?

Let’s take a look how you can access the interface of the Netgear Nighthawk router to adjust settings and networks to complete connection between router and modem.

  • Connect your computer to the router with the help of the LAN cable.
  • Search the URL in browser to reach the interface login page.
  • The page will load up and here just type the username and password.
  • After entering the login details and clicking Next button, you will reach the dashboard.

Now, you can manage the router’s settings and networks and complete the Netgear Nighthawk router and Arris Surfboard modem connection.

In Conclusion

Here, you have read possible reasons why your Nighthawk Router not connect to Arris Surfboard Modem. We have also provided tips and solutions to solve to the mentioned problem. We have added an extra section to access the interface of Netgear router to adjust its settings and networks.

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