Can’t Access Netgear Extender Settings After Firmware Update?


“I updated the firmware of my Netgear wireless range extender with the hope of resolving the issues that I was already facing with it. However, instead of fixing it, I got stuck with yet another issue. Now, I am not able to access Netgear extender settings. Why am I facing this issue? Forget about the reason, can you help me troubleshoot it?”

Many users have not been able to access the settings of their Netgear extenders just like the user above. Are you one of them? Well, fret not. In this blog, you will find every tip needed in order to fix the issue at hand. Thus, wait no more and get down to reading.

Not Able to Access Netgear Extender Settings?

1. Check the Firmware Version

The biggest reason why you are unable to access Netgear extender settings after firmware update is because you messed up during the process. Perhaps, you downloaded the wrong firmware version. By that we mean, you downloaded the version which is not compatible with the model that you own.

Taking this into consideration, it is recommended that you update the firmware of your Netgear wireless range extender by accessing the Netgear wireless extender setup wizard. But, this time, make sure that you download the right firmware version.

2. Enter the Correct Admin Details

Another reason why you are not able to access Netgear extender settings after firmware update is because you have used the wrong login credentials to access the Netgear Genie smart setup wizard. This might have happened because the admin details were entered when the Caps Lock key was on.

Know that the default admin details of your networking device are case-sensitive. This means that while entering them, the Caps Lock key on your keyboard ought to be off at all costs. Otherwise, you will never be able to fix the issue at hand.

3. Change the Connection Source

There is a possibility that you have connected the networking devices with the help of a wireless source of connection. Check once. If what we are assuming is true, then you have found another reason why you can’t access Netgear extender settings after updating the firmware of your networking device.

Therefore, switch the connection source from wireless to wire. Once done, check if the issue that you are facing has been resolved or not. On the off chance, you are still facing it; you ought to walk through the next troubleshooting hack.

What is that? Are you interested in taking an easier route? Well, in that case, why don’t you consider getting in touch with our well-versed technical experts? Without taking much of your precious time, they will provide you with the solution to fix the issue at hand.

4. Install the Antivirus Software

Have you ever considered the possibility that an infected system might be the reason why you are unable to access Netgear extender settings after firmware update? No? Well then, you ought to do it now. It is quite common for a system to get infected with viruses and other malicious software.

In order to put them into their places, you ought to install the antivirus software on your system and enable it. Now, check again if the issue at hand has been resolved or not. In case not, continue reading this blog.

5. Eliminate Signal Interference

Cordless phones, mirrors, fish tanks, treadmills, microwave ovens, and Bluetooth speakers, are they placed near your Netgear range extender? If yes, then you are in desperate need to change its location. Otherwise, the signals of your extender will keep getting interrupted and you will keep facing the same issue for god knows how long.

Thus, do as necessary. Apart from the aforementioned examples, it is recommended that you do not place the Netgear wireless extender near thick concrete walls. Trust us, you will thank us later for this extra tip.

Final Words

These were the troubleshooting hacks through which you can gain access Netgear extender settings in a hassle-free manner even after firmware update. On the off chance, you are still not able to access the settings of your networking device, then getting in touch with our technical experts will help you out.

Taking this consideration, waste no more time and contact our team of professionals. For your information, whether you contact them during the day or at night, you will find them available to assist you at every damn hour. Plus, you have two ways through which you can contact them, i.e. via chat or email. The choice is yours.

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